Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually within 1 or 2 business days. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Send us an Email at and include the following information: To return an item you are not satisfied with, please follow these steps: It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. Please note that the return of a non-defective item will be denied and your appliance will automatically be sent back you. Once your package is received we will then confirm the shipment of your new appliance by email. We will assume all other shipping and handling fees tied with your request. Please note that you will be responsible for the shipping costs from your address to our warehouse. We recommend that your ship your item with the original box and that you use a traceable shipping method like Canada Post or UPS. Once your request has been authorized, you’ll be able to return your item it to the following address: We will respond to you as soon as possible by email. the nature of the defect (Pictures/ Videos will help Send us an email at and include the following information: If you experience problems with an item within its warranty period, please follow these steps: These guarantees apply ONLY to a device whose defect can be detected at the time of return and not damaged during use. ![]() Please make return requests through email: Electrical Appliances Exchanges (Under Warranty):Īll purchases of electrical appliances are FINAL. Empire Shop will honour the manufacturer’s warranty for all electrical items purchased from its website and will replace defective electrical appliances covered. Magnify your finest work with the T-Outliner® Trimmer. Performance The Andis GTX T-Outliner delivers on its promise of bump-free technology. The carbon steel T-blade is sharp, allowing for crisp lines and close shaves, though it can get warm during extended use. We stand behind our products and want our customers to be satisfied with them. No detail is too small for those who love the craft. Its black finish gives it a sleek, professional look, a step up aesthetically from its competitors. We handle returns on a case-by-case basis and our goal is to satisfy our customers. Thank you for shopping with The Empire Shop, We appreciate your business and it is important to us that you are completely satisfied with your purchase.
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